Privacy Policy
Last Updated: 30th of August 2025
1. Information We Collect
When you visit or interact with our site, we may collect :
• Basic account info : usernames, email addresses (if you contact us).
• Payment info : handled securely by third-party processors — we do not store full payment details ourselves.
• Custom content requests/messages : limited to what you voluntarily share with us.
• Technical info : cookies, IP address, browser type, and device information (for analytics and site security).
2. How We Use Your Information
We use the information collected to:
• Provide and improve our services and content.
• Respond to custom requests or inquiries.
• Process payments securely.
• Ensure compliance with legal obligations (age verification, Québec regulations).
3. Consent
3.1 By using this website, you consent to the collection and use of your information as described in this policy. You may withdraw consent at any time by contacting us (except when information must be retained for legal or payment reasons).
4. Sharing of Information
4.1 We do not sell or trade your personal data.
4.2 We may share limited data only with trusted service providers (e.g., payment processors, hosting platforms).
4.3 If required by law in Québec or Canada, we may disclose data to authorities.
5. Data Protection
5.1 We use reasonable security measures to protect personal data from unauthorized access, alteration, or disclosure.
5.2 However, no system is 100% secure — use of our site is at your own risk.
6. Cookies & Tracking
6.1 Our site may use cookies to improve user experience and track basic analytics.
6.2 You can disable cookies in your browser, but some features may not work properly.
7. Your Rights (Québec & Canada)
You have the right to :
7.1 Access and correct your personal information.
7.2 Request deletion of your data (subject to legal or transactional limits).
7.3 Withdraw consent for non-essential data use.
To exercise these rights, contact us at quebec@chloeandherman.com.
8. Retention of Data
8.1 We keep personal data only as long as necessary for the purposes outlined above, or as required by law.
9. Changes to Terms
9.1 We may update our Terms of Service from time to time. Any changes will be posted here with a new “Last Updated” date. Continued use of the website means you agree to the updated version.
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